Privacy Policy – AIM Insights

AIM Insights places great importance on protecting your personal data. In this privacy policy, we explain what data we collect, why we process it, and what rights you have. This statement is prepared in accordance with the General Data Protection Regulation (GDPR).

1. Contact Details

Company Name: AIM Insights
Address: Keetgracht 1, 1811 AM Alkmaar, Netherlands
Phone: 088 181 1800
Email: [email protected]

AIM Insights is the data controller responsible for processing personal data as described in this statement.

2. Applicability

This privacy policy applies to:

  • Our website
  • Our services (property valuation, analysis, and reporting)
  • All (online and offline) interactions with clients and partners

3. Personal Data We Process

Depending on your use of our services, we may process the following personal data:

3.1 Identification and Contact Data

  • First and last name
  • Address details
  • Phone number
  • Email address

3.2 Property Data

  • Property address
  • Type of property and characteristics (size, year built, condition)
  • Market and valuation data
  • Photos and documentation

3.3 Financial and Administrative Data

  • Invoice details
  • Payment data (if applicable)

3.4 Technical Data (via website)

  • IP address
  • Browser data
  • Cookies and usage data

3.5 Other Data

  • Data you provide voluntarily via forms, email, or phone

4. Special and Sensitive Data

Our services are not intended to process sensitive personal data (such as health, religion, or political views). We request that you do not provide such data.

5. Purpose of Data Processing

  • Performing property valuations and analysis
  • Preparing and delivering reports
  • Customer communication
  • Quotes and invoicing
  • Improving services and models
  • Compliance with legal obligations
  • Marketing purposes (only with consent where required)

6. Legal Basis for Processing

  • Execution of a contract
  • Legal obligation
  • Legitimate interest (business operations and improvements)
  • Consent (e.g., marketing)

7. Automated Decision-Making and Profiling

AIM Insights may use automated analysis and models to determine property values. These processes support decision-making and are reviewed by humans where necessary. They do not have solely automated legal consequences.

8. Sharing Personal Data with Third Parties

We share your data only when necessary, for example with:

  • IT and hosting providers
  • Data providers (e.g., real estate data)
  • Professional advisors (e.g., accountants)
  • Government authorities (if required by law)

We ensure all third parties sign data processing agreements to protect your data.

9. Data Transfers Outside the EEA

If data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequacy decisions

10. Data Retention

  • Customer data: up to 7 years (legal requirement)
  • Reports: as long as necessary
  • Marketing data: until consent is withdrawn

11. Cookies and Tracking

Our website uses:

  • Functional cookies (necessary)
  • Analytical cookies (anonymized where possible)
  • Marketing cookies (only with consent)

You can manage cookies via your browser settings.

12. Data Security

  • SSL encryption
  • Access control
  • Regular security updates
  • Internal access restrictions

13. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Requests can be sent to: [email protected]
We respond within 30 days.

14. Complaints

If you have a complaint, contact us at [email protected].
You also have the right to file a complaint with:

Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl

15. Changes to This Privacy Policy

AIM Insights reserves the right to update this policy. The latest version is always available on our website.